- About Us
- Our Business
- Route Development
- IMS Policy
- Airport Permit
- Media Room
Amman, July 2018 - Airport International Group will be receiving an honorary award from Airport Council International (ACI) in recognition of the exceptional customer services offered at Queen Alia International Airport (QAIA). The award will be presented in acknowledgment of QAIA’s consistent performance in the ACI Airport Services Quality (ASQ) Award for the Middle East, ranking amongst the top five worldwide airports in its category, size or region - for five consecutive years.
As the company responsible for managing the rehabilitation, expansion, and operation of QAIA - which is one of the seven airports globally to receive the honorary award this year - Airport International Group will be recognized during the 2018 ACI Customer Excellence Global Summit, scheduled to take place from 10 - 13 September in Canada. The Summit - which will include the prestigious ASQ Awards Ceremony - is a leading industry event that aims to promote customer service excellence, as well as serve as a platform for airports to share their experiences, best practices and lessons learned, while addressing challenges and trends.
“At Airport International Group, we are wholly committed to doing all that is in our power to create a positive memorable experience for passengers traveling through QAIA. Being granted this recognition is an accomplishment we are truly proud of, as it serves as testament to our consistency and commitment to delivering world-class customer services that further cement our standing as Jordan’s prime gateway to the world,” commented Airport International Group CEO, Kjeld Binger. “For this exceptional milestone, I would like to take this opportunity to extend our gratitude towards our employees and our partners for their constant support and dedication to taking QAIA to greater heights of success. This proud achievement would not have been possible without them.”
Since its foundation in 1991, Airports Council International (ACI) - the trade association of the world's airports - fosters cooperation among its member airports and other partners in world aviation. Throughout the key phases of policy development, ACI represents the best interests of airports, ensuring the global air transport system is safe, secure, efficient and environmentally sustainable. As of January 2018, provisional figures show that ACI serves 641 members operating 1,953 airports in 176 countries.